Customer Surveys : Team Workshops : Audits
Do you know what your customers are REALLY saying about your business?
We know that word of mouth referrals and online recommendations are the best leads for new business, but how do you ensure your customers are doing that for you?
ClarityCX works exclusively with small-medium businesses to ensure that you understand your customers, your team are empowered to ensure customers receive a great experience every time. It takes more than just handling queries and issues (that's customer service) that generates raving fans!
Customer Survey Management & Reporting : ask the right thing and know what to do with the results to support your business planning, growth and marketing (without the hassle of managing it yourselves!)
Team Workshops : Ensure that your team are working collaboratively on a common goal to improve the customer journey. Creating a plan that they want to implement (without impacting the day job!)
Customer Experience Audits: When you know things could be improved, but aren't sure where to start focusing your efforts! Our 1 (sometimes 2) day audits give you a detailed insight through the eyes of your customers.
Find out more about ClarityCX Services via our website
Disclaimer: Berkshire Growth Hub does not recommend or endorse anyone listed within the Marketplace.