The pains that process helps to solve
Does this sound familiar?
- The service your clients receive is inconsistent
- You carry out spot checks to see if what you thought is happening, really is
- Employees are leaving and taking knowledge of how things are done with them
- You discover that the new agreed process isn’t being followed
- Staff are demotivated and management are frustrated
Process creates systematisation, allowing you to work on scaling your business instead of managing the chaos inside it.
Here, Alister Esam, CEO of Process Bliss, explains why you should stop seeing process as a way to control people and start using it to empower people to get things done.
Do you feel that your business is just not as good as you want it to be? Turn process on its head and see if things improve.
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