Amazon Bootcamp: Becoming a resilient business
Join this three-hour online bootcamp to learn how to combine online and offline sales to become a true omni-channel and resilient retailer. Hear from experts and founders who have been on the omni-channel journey.
09.30am: An introduction to LiveStream Retail – what is it and how can you build into your brand and business, with Paul Durrant from PDT Sales Consultancy.
10.15am: Delivering delight – how great customer service (online and off) can encourage customers to keep coming back
11.00am: Purpose and Profit – how having a brand with purpose sells well both online and In Real Life (IRL)
11.30am: People and talent – what are the skills required to lead an omni-channel business and how to secure talent to power your company, with Emma del Torto from Effective HR.
12.00pm: Sustainability in business – how to build sustainability into your business practices and deliver positive results for the planet – and your profit.
12.30pm: Protecting your business through your Intellectual Property (IP)
1pm: Event ends